Jeff Robbins interviews Daron Robertson, CEO of BroadPath, about the ins-and-outs of hiring remote workers in healthcare, managing distributed employees, and making remote work 'work' in a highly regulated industry.
Topics we discuss...
Hiring and training seasonal remote workers
Scaling up and scaling down a remote workforce
Remote work, as it applies to healthcare clients
Dealing with high attrition rates
Attracting better talent because role requirements are not geographically limited
Overcoming hurdles to remote work in the healthcare industry
Managing and connecting remote employees using Bhive
Recreating an office culture in a remote environment
Feeling more accountable when 'working remotely'
Using an always-on video camera to keep team members accountable and connected
How do you know remote workers are actually working?
Book Recommendation for Remote Companies: Who Can You Trust? by Rachel Botsman
Effectively training remote workers
A day-in-the-life of a BroadPath remote worker
How does "flexibility" work for a call center remote worker?
Avoiding remote work scams online
Want to land a job with BroadPath? Check out their job openings.
Any questions for Daron? You can email him directly: daron@broad-path.com
Want to discuss your takeaways from this episode with us? We'd love to share ideas on Twitter @yonder_io!
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